This document explains the technologies used by this Application to fulfill the purposes described below. These technologies allow the Owner to access and store information (e.g., through Cookies) or utilize resources (e.g., by running a script) on a User’s device as they interact with the Application.
For clarity, all such technologies are referred to as "Trackers" in this document, unless a distinction is necessary.
For instance, while Cookies may be used in both web and mobile browsers, referring to Cookies in mobile apps is inaccurate as they are a browser-based Tracker.
Thus, the term "Cookies" is only used in this document when referring to that specific type of Tracker. In some cases, Trackers may require the User’s consent. Whenever consent is provided, it can be freely withdrawn at any time by following the instructions in this document.
This Application uses both Trackers directly managed by the Owner (known as “first-party” Trackers) and Trackers managed by third parties to enable services (referred to as “third-party” Trackers). Unless otherwise specified, third-party providers may access the Trackers they manage.
The validity and expiration of Cookies and other similar Trackers vary based on the duration set by the Owner or the third-party provider. Some Trackers may expire once the User ends their browsing session.
In addition to the details provided below, Users can find more specific and up-to-date information regarding Tracker lifespans and other relevant details, such as the presence of additional Trackers, in the privacy policies of the respective third-party providers or by contacting the Owner.
Basic Interactions & Functionalities
This Application uses “technical” Cookies and similar Trackers to perform tasks essential for the operation or delivery of the Service.
Interaction with Live Chat Platforms
These services allow Users to interact with third-party live chat platforms directly from the Application, enabling communication with the Application’s support team.
If such a service is installed, it may collect browsing and usage data from the pages where it is implemented, even if the User does not actively use the service. Additionally, live chat conversations may be logged.
Crisp
The chat support widget is a service provided by Crisp that facilitates interaction with its live chat platform.
Personal Data processed: Cookies, data communicated while using the service, usage data, and other information as specified in the service’s privacy policy.
You can review Crisp’s Privacy Policy.
Experience Enhancement
This Application uses Trackers to offer a personalized experience by improving preference management and enabling interactions with external networks and platforms.
Interaction with External Social Networks and Platforms
These services enable interaction with social networks or external platforms directly from the Application’s pages.
The information obtained through these interactions is subject to the User’s privacy settings for each social network.
These services may still collect traffic data from pages where they are installed, even if the User does not actively interact with them.
It is recommended to log out from relevant services to prevent data from being linked to the User’s profile on this Application.
Measurement
This Application uses Trackers to measure traffic and analyze User behavior to improve the Service.
Analytics
The services in this section enable the Owner to monitor web traffic and track User behavior.
Google Analytics
Google Analytics is a web analysis service provided by Google LLC or Google Ireland Limited, depending on the User’s location. Google uses the collected data to track and analyze Application usage, generate reports, and share data with other Google services.
Google may use this data to personalize ads within its advertising network.
Personal Data processed: Cookies and usage data.
Place of processing: United States – Privacy Policy – Opt-Out; Ireland – Privacy Policy – Opt-Out.
Google Analytics Demographics and Interests Reports
This feature of Google Analytics offers demographic and interest data within Google Analytics for this Application (such as age and gender).
Google may use this data to personalize ads within its advertising network.
Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings.
Personal Data processed: Cookies and unique device identifiers for advertising (e.g., Google Advertiser ID or IDFA).
Place of processing: United States – Privacy Policy – Opt-Out; Ireland – Privacy Policy – Opt-Out.
MixPanel (MixPanel)
MixPanel is an analytics service provided by Mixpanel Inc.
Personal Data processed: Cookies and usage data.
Place of processing: United States – Privacy Policy – Opt-Out.
Analytics Services Managed Directly by this Application
These services allow the Owner to collect and manage analytics using first-party Trackers.
Analytics Collected Directly (this Application)
This Application uses an internal analytics system that does not involve third parties.
Personal Data processed: Cookies and usage data.
Anonymized Analytics Services
These services allow the Owner to collect and manage analytics through third-party Trackers in an anonymized form.
Google Analytics with Anonymized IP
Google Analytics is a web analysis service provided by Google LLC or Google Ireland Limited. It collects data to track and analyze the use of this Application, prepare reports, and share them with other Google services.
Google may use the data to personalize ads within its advertising network.
This integration anonymizes your IP address by shortening it within the EU or EEA member states. In rare cases, the full IP address is sent to a Google server in the US and shortened there.
Personal Data processed: Cookies and usage data.
Place of processing: United States – Privacy Policy – Opt-Out; Ireland – Privacy Policy – Opt-Out.
How to Manage Preferences and Provide or Withdraw Consent
Users can manage their Tracker preferences and consent through several methods:
Users can adjust Tracker settings directly within their device settings, for instance, to block or delete Trackers.
Additionally, if Tracker usage is based on consent, Users can provide or withdraw their consent via the cookie notice or through the relevant preferences widget, if available.
Trackers stored in a browser’s local memory can also be cleared by deleting the browsing history.
For third-party Trackers, Users can manage their preferences and withdraw consent through the respective opt-out links, as outlined in the third-party’s privacy policy, or by contacting the provider.
Locating Tracker Settings
Users can find information on managing Cookies in the most commonly used browsers at the following addresses:
Mobile app users can manage Tracker categories by adjusting their device settings, such as opting out of targeted ads or managing general tracking preferences (these can typically be found in the device's settings menu).