FAQs

Updated on Jan 11, 2024

Contents

  1. General
    1. How does Fliki work?
    2. Is Fliki free to use?
    3. Who owns the content?
    4. What are AI or Neural Network-based voices?
    5. How to track my usage or view my credits?
    6. What are credits?
    7. How to change my password?
    8. Does Fliki have a public roadmap?
    9. Is this created by the people from Rytr?
    10. What should I do if I encounter crashes or the voice-over is not working?
    11. How to delete my account?
  2. Video File
    1. How can I set the duration of a scene?
    2. How to add background music?
    3. How to change the format in which subtitles are displayed?
    4. How to change the position of subtitles displayed?
    5. How to remove/disable subtitles from the video?
    6. Can I translate my audio/video file into a different language?
    7. What should I do if the subtitles are not showing correctly?
    8. Can I add/ upload my own audio files?
    9. Why is the AI Avatar feature not working on my browser?
  3. Audio File
    1. What format can I download the audio file in?
    2. Can I have multiple different voices in one file?
    3. Do I have commercial rights to use the audio?
    4. Can I clone my own voice?
    5. How many languages does Fliki support?
  4. Idea to Video
    1. What is Idea to Video?
    2. What type of Videos can I create with Idea to Video?
    3. How long does it take to create a video using Idea to Video?
    4. How to create TikTok videos, Youtube Shorts or Instagram Reels using Idea to Video?
    5. Can I edit the video if I don’t like any part of the idea?
  5. Blog to Video
    1. What is Blog to Video?
    2. What type of blog articles can I convert to video?
    3. Can I create a summary video of the blog article?
    4. How long does it take to create a video from blog?
  6. PPT to Video
    1. What is PPT to Video?
    2. What format should my PPT be to convert it into video?
    3. Can I add my own voiceover on the video?
    4. Can I edit the voiceover script for my video?
  7. Tweet to Video
    1. What is Tweet (X) to Video?
    2. Where can I use the videos created from the Tweet?
  8. Subscription
    1. Do you offer a discount for nonprofits and educational institutes?
    2. Can I have a team account in Fliki?
    3. How to apply a discount code?
    4. What is your refund policy?

General

How does Fliki work?

Fliki is changing how content is made for people and businesses. We use advanced AI to turn text into multimedia content from audio, videos, images, and more.

Is Fliki free to use?

Yes, Fliki comes with a free plan that offers 5 minutes of credits every month, if you are looking to generate more content you can upgrade with our subscription plans.

Who owns the content?

Publishing rights are owned by the user of the content, Fliki does not own any content. The stock images/clips used are royalty-free and the music is copyright-free, giving the user of any paid plan commercial rights.

What are AI or Neural Network-based voices?

Artificial Intelligence, and Neural Networks are the advanced methods of training machines to learn from hundreds of hours of real human voices and generate voice models.

These models are then fine-tuned to produce the results you see on Fliki.

How to track my usage or view my credits?

We calculate the usage by the text that have been converted to audio and exported video. You can see your quota/usage under AccountCredits.

What are credits?

Credits are calculated as the duration in seconds that the audio or video is created per month.

Credits are updated based on your billing cycle i.e. one month after the date you sign up. The monthly quota resets every month and the credits cannot be carried over or accumulated to the next month’s quota.

Fliki offers 5 minutes of credits per month under the free plan when you create an account.

If you want to increase your credits do check out our subscription plans.

Find a detailed explanation of how credits work here.

How to change my password?

There are 2 ways to go about doing this:

  1. Head to profile page and select the option to “Change Password”.

  2. Make sure you’re logged out and go to sign-in page, select “Continue with Email” and enter your email address. Select forgot password option and follow the process to reset your password.

Does Fliki have a public roadmap?

Yeah, we do!

You can check it out here.

Is this created by the people from Rytr?

Fliki and Rytr share a very talented co-founder, Atul Yadav. So you might see some design similarities in the product.

What should I do if I encounter crashes or the voice-over is not working?

If you experience crashes or encounter issues with the voice-over not working in Fliki, you can try the following troubleshooting steps:

  1. Use Google Chrome browser: Ensure you are using the latest version of Google Chrome on your desktop or laptop for the best compatibility with Fliki.

  2. Clear cache: Clear your browser's cache and cookies to eliminate any potential conflicts or outdated data that might be causing the problem.

  3. Disable Google Translate - Don’t translate the page - keep in English: If you are using Google Translate to view the Fliki page in another language, try switching it back to English to prevent any translation-related issues.

  4. Try incognito window: Open an incognito or private browsing window in your browser and access Fliki from there. This can help identify if any browser extensions or settings are causing the problem.

  5. Try a different browser: If the issue persists, try using a different browser to see if the problem is specific to one browser.

  6. Use a different internet provider/connection: If you have access to multiple internet connections or providers, try using a different one to see if the issue is related to your current network.

By following these steps, you can often resolve common issues related to crashes and voice-over problems in Fliki. If the problem persists, feel free to reach out to our support team for further assistance.

How to handle copyright claims for the content created on Fliki?

How to delete my account?

To delete your account email us at support@fliki.ai with your registered email address.

Video File

How can I set the duration of a scene?

By default the duration of the scene is determined by the duration of the video, you can change this by clicking on the 3 dots next to the scene and selecting the “Custom Duration” option, and entering the duration in seconds.

How to add background music?

To add background music, add a new “Background Audio” layer in the “Common Scene”.

Click on “Choose file”, search for the media, or upload your own music.

How to change the format in which subtitles are displayed?

Choose from “Word”, “Phrase” or “Full” subtitle display formats, this can easily be changed by clicking on “Voiceover” layer and selecting the desired option in “Subtitle Display” in the customization panel.

How to change the position of subtitles displayed?

Navigate to the scene and select the voiceover layer, you'll find customization options displayed on the left panel, such as volume, speed, font, position, and a checkbox for subtitles.

Among these options, you'll find 'Position,' allowing you to make changes to where you want your text to appear.

The subtitles can be positioned in 9 different places.

How to remove/disable subtitles from the video?

When you navigate to a specific scene and click on the voiceover layer, you'll find customisation options displayed on the left panel, such as volume, speed, font, and a checkbox for subtitles.

Uncheck the subtitle option to remove the subtitles from the scene. If you wish to disable subtitles for all the scenes you can just click on apply to similar layer.

Can I translate my audio/video file into a different language?

Yes, Fliki supports the option to translate your file. To translate any audio or video file, click on the “More” button and select the language you want to translate into. You can preview and make further edits as required and export the file.

What should I do if the subtitles are not showing correctly?

If the subtitles are not showing correctly, you can try the following troubleshooting steps:

  1. Remove any intonations: If you have added intonations like pitch, emphasis, or rate adjustments in the voiceover layer, they could impact the subtitle display. Removing these intonations might resolve the issue.

  2. Change subtitle display to full: Fliki provides different subtitle display options, such as word, phrase, sequence, or full. If you notice issues with partial or broken subtitles, consider changing the subtitle display to "Full" to show the complete text on the screen.

  3. Regenerate voiceover: Regenerate the voiceover by simply adding a space, removing it and playing the scene.

  4. Select the correct font: If you’re using a language which does not use Latin characters we recommend using appropriate font suited for your language for best experience.

By trying these solutions, you can optimize the subtitle display and ensure a smoother viewing experience for your audience. If the problem persists or if you encounter any other issues, please don't hesitate to contact our support team for further assistance.

Can I add/ upload my own audio files?

Yes, you can easily add your own audio files in each scene, just click on “Add Layer” and select “Audio” and upload your audio file, make sure your file is mp3 format and less than 32mb.

Why is the AI Avatar feature not working on my browser?

Fliki's AI Avatar feature relies on the WebM format, and unfortunately, it is not supported in browsers such as Safari and Internet Explorer. For seamless integration and an enhanced user experience, we highly recommend using Google Chrome, which fully supports the WebM format. This ensures optimal performance and allows you to make the most of our AI Avatar feature without any compatibility issues.

Audio File

What format can I download the audio file in?

Fliki currently supports audio files that can be downloaded in mp3 format.

Can I have multiple different voices in one file?

Yes, you can have multiple different voices in one file you can even choose voices of different languages in a single file to support the conversational type of audio format.

Do I have commercial rights to use the audio?

Yes, with Fliki’s subscription plans you get commercial rights to the content created on the platform.

Can I clone my own voice?

Yes, Fliki supports voice cloning in 29 different languages including 🇺🇸 American English, 🇫🇷 French, 🇩🇪 German, 🇮🇳 Hindi, 🇮🇹 Italian, 🇵🇱 Polish, 🇧🇷 Brazilian Portuguese, 🇪🇸 Spanish, 🇯🇵 Japanese, 🇨🇳 Chinese, 🇰🇷 Korean, 🇮🇩 Indonesia, 🇳🇱 Dutch, 🇹🇷 Turkish, 🇵🇭 Filipino, 🇸🇪 Swedish, 🇧🇬 Bulgarian, 🇷🇴 Romanian,🇷🇺 Russian, 🇦🇪 Arabic, 🇨🇿 Czech, 🇬🇷 Greek, 🇫🇮 Finnish, 🇭🇷 Croatian, 🇲🇾Malay, 🇸🇰 Slovak, 🇩🇰 Danish, 🇮🇳 Tamil, 🇺🇦 Ukrainian languages.

All you need to do is record a script of 2 mins of your voice and your cloned voice will be ready to use.

How many languages does Fliki support?

Fliki has over 2000 high quality AI voices in 77 different languages and 100+ dialects, you can find all the voice samples here.

Idea to Video

What is Idea to Video?

Fliki has a very unique feature where you can create an entire video with voiceover, rich visuals, background music, avatars, AI art and more all of this by just entering a few words about what you would like the video to be about.

Find out more about how to use Idea to Video feature here.

What type of Videos can I create with Idea to Video?

Fliki can create any type of videos from motivational to informational with this feature all you need to do is enter your idea what you would like the video to be about.

If you believe your video can be represented with stock visual you can go ahead with selecting “Stock media” option.

And if you need unique visuals tailored to your scenes we recommend checking the AI Art feature where Fliki will generate rich art based on the scene and theme of the video.

How long does it take to create a video using Idea to Video?

Fliki can create videos from 30sec to 15 mins with the Idea to Video feature, the time to create the video varies upon the length of the video selected and also the options chosen during the submission phase.

How to create TikTok videos, Youtube Shorts or Instagram Reels using Idea to Video?

You can easily create short videos by making sure the duration is set to 30s or 1min and proceeding with the video creation, make sure you’ve selected the aspect ratio of

Can I edit the video if I don’t like any part of the idea?

Yes, you can easily edit and modify the script, visuals, and other aspects of the video if you choose to do so.

Blog to Video

What is Blog to Video?

With Fliki’s Blog to Video feature you can convert your blog articles to video in a few minutes.

This video can include realistic voiceover, rich visual and even AI Art along with a soothing background music, just by adding the link to your blog post.

Find more details about how to use blog to video feature here.

What type of blog articles can I convert to video?

Fliki can handle any type of blog articles as long as they can be accessed by a public link.

Fliki also supports video creation in 77 different languages.

Can I create a summary video of the blog article?

Yes, you can summarize the blog posts to create different lengths of the video.

You can also easily create short form video for Youtube Shorts, Instagram Reels and TikTok from your blog posts to improve engagement.

How long does it take to create a video from blog?

The estimated time depends on a lot of factors, including the length of the blog post, the length of the desired video along with the customization required for the video.

PPT to Video

What is PPT to Video?

With Fliki’s PPT to Video feature you can convert your Powerpoint Presentations into videos in a few minutes.

This video can include realistic voiceover, slides from your PPT along with a soothing background music, just by uploading your PPT.

Find more details about how to use PPT to video feature here

What format should my PPT be to convert it into video?

Fliki accepts PPT files in the .ppt extension and make sure the file is less than 32mb.

Can I add my own voiceover on the video?

Yes, you can upload your own audio voiceover or use Fliki’s voice cloning feature to add your voiceover to the video slides.

Can I edit the voiceover script for my video?

Fliki will auto create the voiceover script based on your PPT, this can be easily edited like a document to have more control over the final video output.

Tweet to Video

What is Tweet (X) to Video?

With Fliki’s Tweet to Video feature you can convert your Twitter (X) tweets into videos.

This video can include the tweet read aloud in realistic voiceover, while the tweet is shown in a typewriter style along with rich visuals and a background music, just by adding a link to your Tweet.

Where can I use the videos created from the Tweet?

The videos created from Tweet to Video can be used to post it on any social channels like Instagram, Youtube, Facebook and more to drive more traffic and engagement to your content by repurposing your content.

Subscription

Do you offer a discount for nonprofits and educational institutes?

Yes, we offer a 15% discount for nonprofits and educational institutes, please reach out to us to get your discount code at support@fliki.ai.

Can I have a team account in Fliki?

Yes, Fliki supports team plans to make sure you can manage the subscriptions of your team from one account, you will be able to easily add members to your team.

Each team member would be assigned a new subscription and charged accordingly, and all the credits of the team will be shared across the team members.

Please note Fliki does not support Team collaboration or File sharing yet, something we plan to add in the near future.

How to apply a discount code?

Head over to the account section, select “Subscribe to Fliki” and select your subscription and click on “Make Payment”

Click on “Add Promotion code”.

Enter the coupon code, hit “Apply” and proceed with your payment.

What is your refund policy?

We let everyone try all our features and keep using our product for free for as long as they want with no obligation to upgrade.

Unfortunately, once you have subscribed to the paid plans we can not issue a refund as this might lead to potential misuse and abuse of our services.

We have seen many cases of service abuse in the past where customers would generate a lot of content for their one-off needs and cancel the plan, leaving us with a huge bill to foot. We incur costs from AI services for every generation and hence need to have certain policies in place so we can sustain ourselves.